Copilot.com

I've found something good.

Today, I had the opportunity to use Copilot, Joel on Software's easy remote control service. It lets one person control another's computer from anywhere on the planet. The key innovation is that it's so simple to use. Both the helper and helpee go to copilot.com, one pays and gets a code, the other enters the code on the site. Then they both download the software and connect.

I was the helper today and I paid $9.95 for a 24 hour pass. The connection is both encrypted and fast enough to do anything a helper would need to do. With only two buttons on the toolbar - refresh and ctrl-alt-del - the interface is truly idiot proof.

The only thing I would change about the service is the way it's paid for. I would prefer if I could either buy a year's pass or pay a smaller amount for a shorter session than 24 hours...4 hours for $3.95 might work.

At that rate, all I'd have to say is, "Anybody need a hand?"